Privacy Policy & Terms and Conditions
Rehab With Roni LLC Effective Date: May 13, 2025
Privacy Policy
Rehab With Roni LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you interact with our website at rehabwithroni.com or contact us for services.
By using our website or providing your information to us, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, date of birth, address, phone number, and email address.
Health and Medical Information: Information you voluntarily provide in connection with scheduling appointments or receiving services, including health history and treatment-related details.
Payment and Billing Information: Insurance information, billing address, and payment method details as needed to process transactions.
Website Usage Information: IP address, browser type, pages visited, and other technical data collected automatically when you use our website.
Communications: Records of emails, phone calls, or messages you send to us.
How Information Is Used
We use the information we collect to:
Schedule and coordinate appointments and care
Communicate with you about your services and account
Process billing and payments
Comply with applicable healthcare laws and regulations
Improve the quality and functionality of our website and services
Respond to your inquiries and provide customer support
Send administrative and transactional text messages where you have opted in
We do not use your personal information for marketing or promotional purposes without your explicit consent.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.
What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.
Types of Cookies We Use:
Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.
Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.
We do not use cookies to track your activity across third-party websites or serve targeted advertising.
Text Messaging & Mobile Data Compliance
SMS Program Description
Rehab With Roni LLC uses text messaging for care coordination purposes only. This includes appointment reminders, administrative communications, and billing-related notifications.
Opt-In
You may opt in to receive text messages from us by checking the consent checkbox on our website contact or intake form. Consent to receive text messages is not a condition of receiving care or services.
Opt-Out
Reply STOP to opt out. Reply HELP for help.
Message Frequency
Message frequency may vary.
Carrier Disclaimer
Message and data rates may apply. Rehab With Roni LLC is not responsible for any charges applied by your mobile carrier.
Age Restriction
You must be 18 years of age or older to consent to receive text messages from Rehab With Roni LLC.
Required Compliance Statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Information Sharing
We are committed to protecting your personal information. We do not sell, rent, or trade your personal information to third parties.
We do not share mobile opt-in information or text messaging consent data for marketing purposes.
We may share your information only in the following limited circumstances:
Service Providers: Third-party vendors who assist us in operating our business (such as scheduling platforms, billing processors, or IT providers), subject to confidentiality agreements and appropriate data protection obligations.
Legal Compliance: When required by law, court order, or government regulation.
Safety: When necessary to protect the health, safety, or rights of any individual.
Healthcare Operations: As permitted under applicable healthcare laws and regulations in connection with the provision of care and related operations.
We do not share your information with third parties for advertising, marketing, or any other commercial purpose.
Your Rights
Depending on your location and applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to applicable legal and regulatory obligations
Withdraw consent for communications, including text messages, at any time
Request a copy of your information in a portable format
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
If you believe your information has been compromised, please contact us immediately.
Terms & Conditions of Use
These Terms and Conditions ("Terms") govern your use of the Rehab With Roni LLC website located at rehabwithroni.com. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
Use Restrictions
You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others. You may not:
Use the website in any way that violates applicable local, state, or federal laws or regulations
Transmit or upload any harmful, fraudulent, or unauthorized content
Attempt to gain unauthorized access to any part of the website or its underlying systems
Use the website to collect or harvest personal information about others without their consent
Engage in any conduct that disrupts or interferes with the normal operation of the website
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and design elements, is the property of Rehab With Roni LLC or its content suppliers and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or use of any content from this website is strictly prohibited without prior written permission.
Third-Party Links
Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites or their content. Rehab With Roni LLC has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.
Termination
We reserve the right to suspend or terminate your access to our website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the integrity of our services.
Governing Law
These Terms and Conditions and your use of the Rehab With Roni LLC website shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Tennessee.
Changes to Terms
Rehab With Roni LLC reserves the right to modify this Privacy Policy and these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
Contact Information
If you have questions about this Privacy Policy, these Terms and Conditions, or your personal information, please contact us:
Rehab With Roni LLC 1307 E. Main Street, Suite 113 Chattanooga, TN 37404
Phone: (423) 212-8855
Email: roni@rehabwithroni.com
Website: rehabwithroni.com